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About the job

Our Team:

Sanofi Business Operations (SBO) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions​. SBO strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations​ in Sanofi, Globally.

Main responsibilities:

The overall purpose and main responsibilities are listed below:

• Business accountability for commercial (omni channel) data management function.
• Collaborate with data scientists, brand marketing teams, commercial functions, field force teams, BI & Analytics, ITS and agencies to define and fulfill current data applications and uses.
• Ability to adopt/grow technical skills as modernization of Sanofi data systems progresses.
• Daily Operations management
  • Ability to lead the Data Inquiries navigating multiple systems and orchestrating inquiry support with numerous support teams.
  • Impact analyses once the root cause is defined.
  • Ability to represent Commercial DM team as a SME from the daily operations perspective.
• SME-level contributions to Data Quality framework analyses and enhancement initiatives
• Lead vendor onboarding (data contracts, compliance requirements etc.) and vendor performance management reporting.
• SME-level contributions to Data Quality framework analyses and enhancement initiatives
• Understanding of Omnichannel Ops
  • Adobe/SFCM campaign management
  • Salesforce Engagement Data
  • 3rd Party Media Data and Ops
  • Google Analytics (GA) data
  • AI Data Models – Go to Market (GTM), Marketing Model Mix (MMM), Next Best Action (NBA), Next Best Message (NBM)
  • Customer Data Platform (CDP)
• Collaborate with commercial business leads to review, validate, and approve the request to add/update metadata tags and/or tagging taxonomy.
• Create and manage the commercial data catalog.

• People:
  • Maintain effective relationship with the end stakeholders within the allocated GBU and tasks – with an end objective to develop education and communication content as per requirement
  • Actively lead and develop SBO operations associates and ensure new technologies are leveraged
  • Initiate the contracting process and related documents within defined timelines; and
  • Collaborate with global stakeholders for project planning and setting up the timelines and maintaining budget
• Performance:
  • Refresh Existing Reports and identifies improvement opportunities in reporting and BI tools and as needed structure / functionality with the latest insights as they become available
  • Create dashboards to synthesize and visualize key information and enable business decisions
  • Works to develop deal tracking analytics and reporting capabilities
  • Collaborates with Digital to enhance data access across various sources, develop tools, technology, and process to constantly improve quality and productivity
• Process:
  • Support delivery of projects in terms of resourcing, coordination, quality, timeliness, efficiency, and high technical standards for deliveries made by the medical/ field writing group, including scientific documents and clinical/medical reports
  • Contribute to overall quality enhancement by ensuring high scientific standards for the output produced by the medical/ field writing group; and
  • Secure adherence to compliance procedures and internal/operational risk controls in accordance with all applicable standards
  • Refresh report on frequency/cycle basis (weekly/monthly/quarterly/annually), along with QC checks for each refresh
• Stakeholder: Work closely with global teams and/ external vendors to ensure the end-to-end effective project delivery of the designated publication/medical education deliverables

About you

• Experience:
  • 4+ years of experience in pharmaceutical product commercial omni channel datasets, data governance and data stewardship. In-depth knowledge of common databases like IQVIA, APLD, SFMC, Google analytics, CXQ, CLM, Customer Engagement and execution data, etc.
• Soft skills: Strong learning agility; Ability to manage ambiguous environments, and to adapt to changing needs of the business; Good interpersonal and communication skills; strong presentation skills a must; Team player who is curious, dynamic, result oriented and can work collaboratively; Ability to think strategically in an ambiguous environment; Ability to operate effectively in an international matrix environment, with ability to work across time zones; Demonstrated leadership and management in driving innovation and automation leveraging advanced statistical and analytical techniques
• Technical skills:
  • At least 5+ years direct experience with pharmaceutical sales data and data management with the emphasis on syndicated data and digital/multi-channel data
  • Data strategy experience with omnichannel operation
  • Exploratory data analysis
  • Statistical understanding
  • In depth knowledge of commercial business model of pharma industry and different datasets
  • At least 3+ year experience in supporting data scientists on data management capabilities for AI/ML algorithms.
  • At least 3+ year experience in supporting digital marketing campaigns.
  • Ability to lead an operations-oriented team.
  • Strong knowledge of pharmaceutical sales and marketing data sources
  • Experience with digital data vendor contracting.
  • Knowledge of and/or experience in pharmaceuticals sales operations; understands how data is applied in a pharmaceutical’s commercial operations context.
  • Ability to translate business needs into data requirement.
  • Understands the basic principles of data management and data processing.
  • Understands the basic principles of data governance and date stewardship (data quality).
  • Strong communication skills, including the ability to communicate the data management subject matter to a non-technical/unfamiliar internal customer.
  • Experience of using analytical tools like SQL, Power BI, Qliksense, Tableau, Smartsheet, and Alteryx etc is a plus.
  • Proficient of Excel/word/powerpoint.
  • An aptitude for problem solving and strategic thinking and ensuring high quality data output with strong quality assurance
  • Ability to synthesize complex information into clear and actionable insights
  • Proven ability to work effectively across all levels of stakeholders and diverse functions
  • Solid understanding of pharmaceutical development, manufacturing, supply chain and marketing functions
  • Demonstrated leadership and management in driving innovation and automation leveraging advanced statistical and analytical techniques
  • Effectively collaborate across differing levels of management, functions and role
  • Strong decision-making skills, identifying key issues, developing solutions and gaining commitment
• Education: Advanced degree in areas such as Management/Statistics/Decision Sciences/Engineering/Life Sciences/ Business Analytics or related field (e.g., PhD / MBA / Masters)
• Languages: Excellent knowledge in English and strong communication skills – written and spoken

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Description

What if I told you it is possible to find a Company that lives to educate, inspire and empower others while creating a family atmosphere that truly appreciates and respects their team? Would you apply? What if I threw in strong Company values, outstanding benefits, and the opportunity for you to make a tangible impact and feel appreciated?

See below for a feel of what the Company culture is (REALLY) like. Hint: it’s amazing.

At Westcliff, we are constantly striving to be the best while valuing each of our team members as human beings and succeeding together!

Westcliff is a leader in innovative global education. We are respected for our transformative, technologically advanced programs and initiatives with a focus on excellence, social responsibility, and diversity. Our tagline – “Educate. Inspire, Empower.” – is a summary of our Mission Statement. As it suggests, the main focus of our University is to strive to enhance the opportunities of our students and employees to enjoy success through empowerment, as a result of their education and hard work.

With diversity and inclusion at the forefront of Westcliff’s core values, we promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age. By joining the Westcliff team, you’ll be playing a significant role in our growth, having an opportunity to put your personal touch on Westcliff’s progress as we grow and succeed together!

Westcliff University is seeking adjunct Instructors to teach courses for our College of Technology & Engineering program.

RESPONSIBILITIES:

• The position is responsible for teaching courses in computer science, information technology, engineering management and other current areas of data and technology.
• The purpose of the position is to help chart the course of the University’s computer, data and technology-oriented programs for the future.
• The successful candidate will: be able to teach traditional computer science courses such as programming, algorithms, architecture, discrete structures, intelligent systems, and operating systems, have knowledge of several computer languages: Java, C/C++, R, Python, demonstrate excellent teaching abilities in the instruction of graduate/undergraduate students.

Requirements

QUALIFICATIONS:

• The qualified candidate will have an Doctorate Degree in Computer Science, Doctorate Degree in Information Technology, or a closely related field.
• Previous experience teaching in a university/college setting or in a business or professional environment is required.
• The University values candidates who have: specific knowledge in a particular application of computer science such as Programming, Software, Data, Cyber Security, Machine Learning, Hardware and Software engineering, or Information Technology.
• The candidate should have the ability to stay informed of new techniques and directions within the discipline and have knowledge/experience in growing fields of study such as data analysis and machine learning.
• Demonstrate excellent teaching abilities in the instruction of graduate/undergraduate students.
• A former position within industry that is related to the above aspects of the position is desirable.

Limitations and Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis, unless otherwise contractually bound.

Westcliff University is an Equal Opportunity Employer