Author: The Hub

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.

The Artificial Intelligence (AI) Platform organization at Microsoft builds the end-to-end Azure AI stack/Platform as a Service (PaaS) and is core to Azure’s innovation and differentiation, as well as all of Microsoft’s flagship products, from Office to Teams, to Xbox. We are the team building Azure OpenAI, Azure Machine Learning (ML), Cognitive Services, and the global Azure AI infrastructure for running the largest AI workloads on the planet.

The Microsoft Azure AI for Language team is working on cutting-edge Natural Language Processing (NLP) and Deep Learning models to power Microsoft AI products and provide them as services to serve internal and external applications. The team focuses on applying deep learning techniques such as Supervised Fine-tuning (SFT), Low-Rank Adaptation (LoRA), Retrieval Augmented Generation (RAG), and others to solve AI problems such as No-code low-code AI models in Platform, Question Answering on your data, and various customer-facing products.

We are looking for a Senior Applied Scientist with a passion for AI quality, the ability to learn, and hands-on experience in delivering AI experiences, which our customers have come to expect.

We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Keeping a keen eye on the latest developments in the broad AI community.
• Working with science, engineering, and program management teams to integrate the latest large language models (LLMs) such as OpenAI models and open-source models into production systems.
• Collaborating with other researchers, data scientists, product managers, and engineers in the team to build tools and improve the end-to-end AI Quality of our production systems.
• Leveraging data from various sources and domains to design and implement innovative solutions that achieve rigorous metrics and address customer needs.
• Effectively communicating and demonstrating work to stakeholders
• Other: Embody our Culture and Values

Qualifications

Required Qualifications:

• Bachelor’s Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics predictive analytics, research)
  • OR Master’s Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research)
  • OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research)
  • OR equivalent experience.
• 3+ years’ experience coding in Python and experience in natural language processing or deep learning.
• 2+ years’ experience in a deep learning library, such as PyTorch or TensorFlow.

Preferred Qualifications:

• Experience in working with cross-functional teams, such as product managers, designers, researchers, engineers, and stakeholders, and experience communicating & collaborating with leadership.

Applied Sciences IC4 – The typical base pay range for this role across the U.S. is USD $117,200 – $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 – $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until July 4, 2024.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.

We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.

Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same. 

We’re backed by some of the Valley’s leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.

 
Role

Glean is looking for an experienced Content Designer to help define the future of work and establish the content design function at Glean. With the AI landscape evolving so rapidly, there are lots of linguistic, conversational design, and mental model opportunities to affect how people think about and use AI at work. 

You’ll collaborate closely with PMs, designers, engineers, and marketers, to ship category-defining product that’s used daily by customers to do their work. 

You’ll be joining an experienced, tight-knit, and collaborative group of designers who love combining research, data, intuition, and best practices into a user-centered design process. You’ll have an outsized impact on the product, used across hundreds of companies across many different industries, and an incredible opportunity to shape the system of intelligence for every company in the world.

 
What you will do and achieve

• Refine concepts and definitions within our product system that may affect core object models and information architecture
• Evolve our tone of voice to make sure it feels approachable and considered
• Design, write, edit and test clear, compelling in-product language to help users and teams meet their goals. This includes product flows, interface language, product names, navigational nomenclature, terminology, taxonomies and other content across Glean products and experiences.
• Collaborate daily with peers across disciplines, including engineering, design, research, marketing and data science, to take products from conception to launch.
• Evangelize content design discipline at Glean and set up best practices, principles, and AI tools for democratizing UX writing
• Ensure product experiences are of the highest quality in every language we support

Who you are

• Strong content and/or linguistic background, ideally 8+ years content design experience in an organization that has shipped software to users, working closely with product, engineering, and product marketing teammates to develop strategy and rationale for features.
• A strong understanding of design including behavior patterns and system design. You understand how to design simple user interfaces and have a  clear point of view of the impact of language on design/interfaces.
• Experience working on AI tools and B2B products
• Ability to understand technical and AI concepts (LLMs, APIs, databases, etc.)
• Experience collaborating with different disciplines and incorporating feedback into your work
• Ability to work directly in Figma, collaborating with designers there or mocking up ideas of your own.
• Strong written, verbal, and storytelling skills to help people across the company understand the rationale behind your designs. 
• Thrive in ambiguity and excellent self starter. Can independently prioritize work based on user needs and business goals, and take responsibility to drive product ideas forward
• Ability to think systematically about problems given tradeoffs and constraints, and go deep on details through continual rapid iteration.
• A learning and growth mindset with an ability to self-start on problems, a willingness to own problems, and a desire to make things better.

Benefits

• Competitive compensation
• Medical, Vision and Dental coverage
• Flexible work environment and time-off policy
• 401k
• Company events
• A home office improvement stipend when you first join
• Annual education stipend
• Wellness stipend
• Healthy lunches and dinners provided daily

For California based applicants: 

The standard base salary range for this position is $162,000 – $250,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We’re committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.