As a Data Governance Associate for JP Morgan Chase’s Chief Administrative Office (CAO), you will fulfill a central role in the CAO Data and Analytics Office’s book of work, which includes data governance, data risk management and data strategy. The primary objective of the CAO Data Governance team is to provide the resources, tools and support necessary to monitor, manage and prevent ‘Data Risks’ across a global landscape, lead strategic projects that drive business value, and foster a culture of data ownership throughout the organization.
In this role, you will partner with Subject Matter Experts across the Firm to manage and support the overarching Data Use, Data Privacy, Data Protection risk related obligations. Oversee acceptable use of CAO’s data, ensuring adherence to Data Risk and Data ethics guidelines set forth in the firm’s internal policies, global regulatory and legal requirements. You will also support evaluation, design and improvements to control frameworks which mitigates Data related risk, foster a culture of Data Privacy awareness, and escalate issues to appropriate CAO leadership and governance forum as necessary.
Key responsibilities includes:
- Support development, maintenance and oversight of complex, cross functional processes for CAO’s Data Privacy and Protection Risk Management Framework, including Records of Processing (Personal Information (PI) Inventory), Data Privacy and Protection Risk Assessments, Privacy Incident Responses, Privacy Notices, Data Subject Requests, and Data Protection
- Support the organization in implementing a Privacy by Design approach to embed privacy into our products, services, applications, systems, or processes at the point they are being conceptualized and developed
- Facilitate Data Use Case intake, prioritization and assessment processes to ensure handling and/or sharing of CAO’s data internally or externally is in accordance with Firmwide policy, global laws and/or regulatory requirements
- Coordinate holistic review of data use cases with key stakeholders, leadership and data use council, when needed, to drive appropriate decisioning
- Prioritize Data Use Cases factoring in key deadlines, project go-live dates, and associated levels of risk, ensuring that cases are handled in a timely manner
- Participate on Firmwide workgroups supporting data risk management, maintaining adequate knowledge of applicable policy and standards, technology and tooling and supporting adhoc projects, as needed
- Partner with leadership in monthly compliance and program metric reviews, supporting corrective actions where needed, and provide commentary for reporting
- Support development of job-aids and training materials that enable data owners and other key partners in identifying, managing and mitigating data related risks
- Support other areas of data risk management (Quality, Metadata, Privacy, Storage, Retention & Destruction, Classification), as needed
Required qualifications, capabilities and skills:
- 3 to 5+ years of financial services industry experience in Data Governance, Data Management, Risk Management, Project Management or Business Analysis role in the past
- Strong organizational skills; Detail-oriented and ability to multi-task in a fast paced environment with frequently changing priorities and to meet deadlines under pressure
- Team player and collaborative mindset; Ability to work independently; High Emotional Intelligence
- Strong communication skills (both written and verbal). Ability to communicate business and technical concepts to both expert and novice audiences, and to all levels of the organization
- Ability to run meetings across diverse functions, locations and businesses
- Intermediate to advanced knowledge of Microsoft office (Excel, PowerPoint, Visio, Word, SharePoint)
Nice To Haves:
- Knowledge of Global Data Privacy Laws (e.g. GDPR, CCPA etc.) and requirements with an ability to relate/ translate privacy, compliance and legal requirements into data governance processes, procedures and controls
- Foundational knowledge on Information Security, Data Ethics, AI Governance concepts in relation to AI/ML, LLM, Big Data and other emerging areas
- Prior experience with Risk & Control Assessment, Audit or Compliance
- Familiarity and/or general use of business intelligence tools (QlikSense, QlikView, Tableau, PowerBI)
- Experience with industry standard data management tools (Atlan, Informatica, Collibra, OneTrust) and/or reporting tools (Qlikview, Tableau, PowerBI)
- Agile/Scrum experience and associated tools (Confluence, Jira, Kanban)
- CIPP/CIPM/CISM Certification
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
