Love what you do; Love where you live
Reporting directly to the CHRO, this position provides advice and consultation on complex topics and regulations, conducts comprehensive investigations of complex and/or multiple claims, prepares narrative reports, and implements and monitors programs to ensure compliance with federal and state regulations, as well as SJRMC policies and procedures.
Required Behaviors:
- As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC’s values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.
Required Qualifications:
- Bachelor’s Degree in Business Administration, Health Care Management, or Public Policy
- Five (5) years of experience directly related to the duties and responsibilities specified
- Completed degree(s) from an accredited institution that are above the education requirements may be substituted for experience on a year for year basis
- Proficiency in Microsoft Office Suite applications, including Outlook, Word, Excel, and PowerPoint
- Effective writing skills with the ability to communicate key messages in an easy-to-understand way
- Ability to think, plan, and execute autonomously
- Experience with planning, prioritization, and attention to detail
- Efficient collaboration and listening skills; building upon a wide network, sparking great ideas, gathering, and incorporating feedback from multiple people and groups
Preferred Qualifications:
- MBA, MPH, or MPP in Business Administration, Health Care Management, or Public Policy
- Five (5) years of project/program management experience; able to manage multiple projects and deliverables simultaneously across workgroups and stakeholders
- Five (5) years of experience in change management and process improvement techniques; ability to motivate yourself and others to take on new challenges
- Knowledge of accrediting/regulatory body requirements
Duties and Responsibilities:
- Creates and leads HR Compliance Programs that are linked through common departmental or organizational goals and strategies including those related to Licensure and Certification
- Partners with SJRMC Compliance to ensure perpetual survey-readiness
- Partners with HRIS and Learning & Development to build and maintain HR Compliance Technology Infrastructure
- Partners with Talent Acquisition and HR Operations to ensure onboarding workflow and technology reliably gathers all new hire record requirements
- Partners with Learning & Development and HR Operations leadership to optimize learning assignments that meet regulatory requirements
- Partners with HR Business Partners to manage ER incidents
- Performs internal investigations
- Performs Exit Interviews (in concert with Stay Interviews)
- Articulates vision, goals, and objectives for all HR Compliance Programs (i.e., manages strategic projects and ensures deliverables are aligned with the organization’s strategy)
- Manages the execution of strategies through program design and implementation, ensuring strategic alignment with the Senior Leadership Team
- Partners with stakeholders to build cross functional strategy and implementation teams; facilitates identification of program scope, manages associated project implementation, communicates progress to HR Leadership Team and Senior Leadership Team, and drives timely execution to obtain desired results
- Identify and manage risks associated with individual projects and overall program development and implement mitigation strategies to remove barriers
- Develops effective communication strategies to facilitate initiative rollout
- Ensures change management feasibility, plan, and implement accordingly
- Develops collaborative relationships with key stakeholders and other consulting resources to help drive and lead cross functional project efforts
- Updates key stakeholders of initiative progress, challenges, and barriers
- Develops and enforces policies and procedures for operational efficiency and quality
- Facilitates the Senior Leadership Team’s decision making by analyzing strategic alternatives and developing recommendations
- Escalates Compliance Program issues, risks, or other appropriate information to HR Leadership Team or Senior Leadership Teams as appropriate
- Manages multiple projects and assignments; assemble project teams, collaborate on responsibilities, develop project schedules, and determine resources needed to achieve milestones and overall objectives/outcomes
- Collaborates with the Compliance Department to implement transparent policies and procedures to define compliance controls within CWE Departments
- Provides timely and accurate guidance to all CWE Departments on compliance matters; to ensure compliance with all policies and procedures
- Evaluates and improves CWE systems, processes, and interactions between CWE and SJRMC Departments
- Acts as a liaison between CWE and regulatory agencies, ensuring seamless communication and response to external audits and/or investigations involving regulatory and compliance matters
- Contributes to project teams, assigning and monitoring work, and providing guidance and leadership
- Educates and collaborates with CWE Departments to identify innovation opportunities and adopts improvement actions
- Analyzes compliance data to identify trends and risks; periodically reports to HR Leadership Team on metrics and trends
- Responsible for researching best practices and creating and/or revising HR Compliance policies and procedures in conjunction with key stakeholders; to align with regulatory requirements, industry benchmarks, and programmatic functions
- Participates in workgroups and provides advice related to HR Compliance requirements
- Supports the CHRO in preparing reports and updates for the Board of Directors, Senior Leadership Team, SJRMC/SJHP Leadership Team, and HR Leadership Team
- Manages all San Juan Regional Medical Center (SJRMC) and San Juan Health Partners (SJHP) federal and state labor law posters (including all NM and CO clinics)
Physical Demands and Environmental Work Conditions:
- Prolonged periods of sitting at a desk and working on a computer
- Occasional irregular work hours (to meet the needs of SJRMC)
- Must be able to lift twenty-five (25) pounds
- Occasional: lifting, carrying, reaching, bending, pushing, pulling, and stooping
- Must be able to: talk (ordinary and conversations), hear (ordinary and conversations), and see (acuity: near and far, depth perception, and color vision)
